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Customer Support

PowerPro is very reliable and rarely does anything break.  However, what happens when something does go wrong?  Will you be able to count on us to help you through the rough spots?  In a word, ABSOLUTELY!

Our staff consists of professionally trained seasoned veterans that can answer most questions very quickly.  We know that excellent customer support is vital to the success of our products and we're totally committed to excellence.  Here's what our customers have to say about our products and services...

bulletHarry Watts Jr., Owner of Ride Center USA  "We carry Honda, Yamaha, Suzuki and Kawasaki and have been awarded Top 100 for the past several years!  PowerPro's flexibility allowed it to meet our specific needs.  It's working great!  We use the F&I Module and really love it, especially the Integrated F&I Menu Feature!"

bulletDrew LoPiccolo, Owner, Ebensburg Yamaha  "PowerPro gets a Gold Star!"

bulletBenny Caffelli, Owner, BnP Power Toys  "PowerPro is perfect! I really love it."

bulletBoyce Gillis, Owner, Gillis Small Engine and Power Equipment  "We run a high-volume operation that includes providing Warranty Work for all Power Equipment sold by Lowe's in our area!  We chose PowerPro DMS because of it's Extensive Features, Flexible Tax Tables, and High-End Performance."

bulletLisa Frazier, Owner, Kawasaki of Michiana "We love PowerPro. It won't let you make a mistake. And whenever we need help, we can always depend on SoftCom."

bulletSandy Price, Owner, Bear Valley Snowmobile Rentals of California "We reviewed several packages for our industry - none of them came close to matching PowerPro's extensive features and value. We are very happy with PowerPro and the outstanding technical support."

Comments about our other products and services:

bulletRoberts & Kay, Inc., Management Consulting Firm "SCTI's expertise is very sophisticated, yet they are quite skilled in their ability to explain to us in layman's terms, what we need to know, and in a manner that is both enlightening and empowering.  They have a great bedside manner.  It is without reservation that we recommend SoftCom Technologies to you."

bulletFred Benson, University of Kentucky (Retired Chair) "We used SCTI for custom development work and were very pleased with the result.  I give them the highest recommendation without reservation.  They are very easy to work with."

bulletFreddy Peralta, Kentucky Trade Computers, Inc. "We have used SoftCom's products and services since 1994.  They are the best."

bulletFrank Conway, Affordable Office Furniture & Computers  "Thanks!, I wanted to thank you and commend you guys on your excellent customer service."

We've been in business since 1993 and have customers located from California to Puerto Rico.  Our customer base is expanding rapidly because of PowerPro's exceptional value.  We hope you will become a PowerPro customer too.

PowerPro has it all, the features you need, outstanding performance, stability and value!  Plus, it's backed by a Competent and Courteous Technical Support Staff.  Additionally, the product is constantly being improved and expanded to meet the dynamic needs of today's business environment! 

Don't be fooled by products that cost thousands more.  Our prices are low because our overhead is low.  The product is extremely stable so support costs are minimized.  We are able to pass these savings on to our customers through very competitive pricing.

Customer Support
PowerPro DMS includes several manuals that provide great detail about all aspects and features of the product.

 

Our Philosophy
We know that Excellent Customer Support is vital to the success of our business.

Support is provided by professionally trained seasoned veterans that can answer most questions very quickly. 


 
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[SoftCom Technologies]
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